Privacy Policy

1. Introduction

Welcome to Scruvia ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered chatbot services for taxation and financial analytics.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Fill out forms on our website
• Subscribe to our newsletter
• Request customer support
• Participate in surveys or promotions

This information may include your name, email address, phone number, billing information, and any other information you choose to provide.

2.2 Usage Data

When you access our services, we may automatically collect information about your device and how you interact with our services, including:

• IP address
• Device type and operating system
• Browser type and settings
• Time spent on our services
• Pages viewed
• Links clicked
• Usage patterns

2.3 AI Interaction Data

When you use our AI chatbot for taxation and financial analytics, we collect:

• Questions and queries you submit
• Conversation history
• Financial information you voluntarily share
• Feedback on AI responses

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor usage patterns and analyze trends to improve user experience
• Protect against, identify, and prevent fraud and other illegal activities
• Train and improve our AI models

4. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Business partners with whom we jointly offer products or services
• Legal authorities when required by law or to protect our rights
• Affiliated companies within our corporate family

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to processing of your information
• Data portability
• Withdraw consent

To exercise these rights, please contact us at support@scruvia.com.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about how you interact with our website. For more information about our use of cookies, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@scruvia.com